FREE SHIPPING ON ALL ORDERS

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FREE SHIPPING ON ALL ORDERS

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    Shipping policy

    At Community Rate, we are committed to providing a seamless and reliable shipping experience for our customers. Please review our shipping policy below to understand our order processing, shipping times, and delivery methods.

    Order Processing

    • Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

    • You will receive an order confirmation email after placing your order and a shipping notification with a tracking number once your order has been dispatched.

    • Order Cut-Off Time: 2:00 PM (PT) Pacific Time (Washington). Orders placed after this time will be processed the next business day.

    Shipping Rates & Delivery Times

    We offer Free Shipping on all orders within United States. Delivery times vary by destination.

    Domestic 

    Standard Shipping (United States)

    • Standard Shipping: Free on all orders.

    • Estimated Delivery Time: 5–8 business days.

      • Handling Time: 1–2 business days (Monday–Friday).

      • Transit Time: 4–6 business days (Monday–Friday).

     

    Shipping Carriers

    We partner with reliable shipping carriers to ensure safe and timely delivery of your orders. Such as FedEx, UPS and USPS

    Order Tracking

    • Once your order has been shipped, a tracking number will be provided via email.

    • You can use this tracking number to monitor the progress of your shipment.

    Delivery Address Requirements

    To ensure successful delivery, please:

    • Provide a complete and accurate shipping address during checkout.

    • Note that we do not deliver to P.O. boxes or APO/FPO addresses.

    Address Changes

    • We can only update your delivery address before the order has been shipped.

    • If you need to change your address, please contact us within 24 hours of placing your order at:

    Order Cancellations

    • If you need to cancel your order, please contact us before it is shipped for a full refund.

    • Once the order has been dispatched, cancellations are not possible. Please refer to our Refund Policy for returns and exchanges.

    Undeliverable Packages

    • If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will contact you to arrange reshipment.

    • Additional shipping fees may apply.

    Damaged or Missing Items

    We take great care in packaging and shipping your orders. However, if your order arrives damaged, defective, or missing items, please contact us within 7 days of delivery at:

    Include the following details in your email:

    • Your order number.

    • Photos of the damaged item(s).

    • Any relevant details about the issue.

    We will assess the issue and provide a resolution as quickly as possible.

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