Billing Terms & Conditions

At Community Rate, we are committed to providing a secure, transparent, and seamless checkout experience. By making a purchase through our store, you agree to the following billing terms and conditions.


Accepted Payment Methods

We accept a variety of trusted and secure payment options, including:

Credit & Debit Cards:

  • American Express (Amex)

  • Diners Club

  • Discover

  • Maestro

  • Mastercard

  • Visa

Digital & Alternative Payments:

  • Google Pay

  • PayPal

  • Shop Pay

All transactions are processed securely using industry-standard encryption and fraud protection measures.


Payment Security

Your security is our priority. Our website is secured with SSL (Secure Sockets Layer) encryption, ensuring that your personal and payment information remains protected during transmission. This safeguards your data against unauthorized access, fraud, or misuse.


Payment Authorization

By placing an order on our website, you agree that:

  • You are the authorized cardholder or account holder for the selected payment method.

  • You provide accurate and complete billing details, including full name, billing address, phone number, and email address.

  • You authorize Community Rate (or its third-party payment processors) to charge the total order amount to your selected payment method.


Order Confirmation

  • After a successful payment, you will receive an email confirmation with your order details.

  • If you do not receive a confirmation email within a reasonable time, please check your spam/junk folder or contact us at contact@communityratellc.com.


Failed Transactions & Billing Errors

If your payment fails or you encounter a billing error:

  1. Verify your payment details and try again.

  2. If the issue persists, contact us for support at contact@communityratellc.com.

  3. We reserve the right to cancel an order if payment cannot be successfully processed.


Refunds & Disputes

  • For details on refunds, please refer to our Return, Refund, and Exchange Policy.

  • If you believe you were incorrectly charged or have a billing dispute:

    1. Contact us first at contact@communityratellc.com.

    2. Provide your order details and the nature of the dispute for prompt resolution.


Changes to Payment Methods

We may add, modify, or discontinue payment methods at any time. Any updates will be immediately reflected on our website.


Contact Us

At Community Rate, we prioritize secure transactions and customer satisfaction. If you have any questions regarding our billing terms or payment process, feel free to reach out—we're happy to help!

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